General

Who is RxDefine?

RxDefine is a software company building and maintaining the RxDefine platform. We're a group of life scientists, doctors, former Google product/designers/engineers, technology professionals, and top investors teaming up to change the way healthcare gets delivered.  continue reading

What is the RxDefine platform?

The RxDefine platform is a telemedicine service that allows patients to receive a medical consultation and treatment for a variety of conditions by board-certified medical practitioners. This includes dermatologic conditions, like acne and wrinkles, but also infectious diseases and women’s health... continue reading

What states does RxDefine operate in?

With telemedicine becoming a more widely adopted option for medical care, RxDefine aims to operate in as many telemedicine friendly states as possible. The company conducts business in the following states and is constantly looking to expand operations wherever care is possible. Alabama Alas... continue reading

How does the platform work?

The RxDefine platform provides a patient with the technology necessary to receive an evaluation for a medical condition using telemedicine.  Questionnaire A consultation begins with a medical questionnaire. The questionnaire is built using clinical guidelines built by board-certified medical ... continue reading

Contacting support

You can contact our patient support team any time by submitting a support request or emailing support@rxdefine.com. You can also call us, Monday through Friday, from 9am - 5pm PST by dialing 310-953-4308. In the event of an emergency In case of a medical emergency, please contact your local presc... continue reading